Our Customers

Trusted worldwide by organisations

delivering research that matters.

From universities and NHS organisations to government bodies and national research programmes, SeRP supports a growing community of customers who rely on our Trusted Research Environment platform and specialist expertise to enable secure, data-driven research.

Every deployment is tailored to the organisation’s unique requirements, whether that’s a fully managed Trusted Research Environment, secure data collection, governance support, data linkage, or collaborative research infrastructure.

We’re proud to work with organisations that share our commitment to advancing research for public benefit.

Government of British Columbia logo

The Health Data Platform BC (HDPBC) is a provincial initiative that enables secure, timely, and governed access to health and social sector data to support research, analytics, and evidence-informed decision-making across British Columbia. To advance these objectives, the BC Ministry of Health partners with SeRP, which provides a safe and secure environment for accessing and sharing datasets for analytics, evaluation and research. Through SeRP, HDPBC streamlines data discovery and querying, expands access to high‑value datasets, and simplifies the data access process—enabling researchers and public sector partners to more efficiently generate insights that improve health system planning and outcomes. Learn more about HDPBC at https://healthdataplatformbc.ca.

  • The UK CARDIO-IMID Partnership is the first national network of inter-disciplinary rheumatology and cardiovascular clinicians, clinician scientists and basic scientists that wish to address the unmet needs of people with immune-mediated inflammatory diseases (IMIDs) and cardiovascular involvement, and thereby improve outcomes of people with IMID-CVD and the wider population.

Our mission is to transform the management of cardiovascular involvement of people with IMIDs through better understanding of inflammation science of cardiovascular disease, enhanced diagnostics and monitoring and precision therapeutics. This will be achieved by establishing a world class patient-centred, dynamic and sustainable, collaborative UK infrastructure in cardio-rheumatology to conduct scalable experimental medicine research and targeted therapeutic trials.

We initially developed a UK network of cardiovascular and rheumatology clinicians and researchers from 30 centres across the UK with the support of the NIHR-British Heart Foundation Cardiovascular Partnership. With Medical Research Council and British Heart Foundation (BHF) co-funding awarded in 2023, we have established the UK CARDIO-IMID Partnership.

Working across this national network that reaches all devolved nations, the UK CARDIO-IMID Partnership is working to strengthen collaborations to support training and education in cardio-rheumatology, sharing of best practice and development and delivery of high-quality biomedical research studies.

We are an inclusive working group and welcome investigators with ideas for collaborative education and research efforts at the intersection of inflammatory and cardiovascular diseases.

We have partnered with SeRP to deliver our Workstream 2 longitudinal observational registry study (further information can be found here: https://ukcardioimid.co.uk/study-progress/ and https://ukcardioimid.co.uk/research-team/). SeRP are hosting our REDCap database within their TRE and are currently in the process of setting up an XNAT instance to support upload of DICOM images for central read. We are also working with SeRP/SAIL/DHCW to support downstream data linkage and hosting in the SAIL databank for cohort project access.

For more information regarding the Partnership and our other workstreams, please see our website: https://ukcardioimid.co.uk/

An overview of the Partnership, presented by our Chief Investigator Professor Maya Buch can also be found on our YouTube channel here: https://www.youtube.com/watch?v=KmxV2wA9TnE


The Irish Longitudinal Study on Aging logo
  • The Irish Longitudinal Study on Ageing (TILDA) is a nationally representative study of community dwelling adults aged 50 years and older residing in the Republic of Ireland, capturing information around trajectories and experiences of ageing by its cohort. The first wave of data collection took place in 2009-2011, with repeat data captured every two years after with seven waves of data collection now completed.

TILDA is part of the Health and Retirement Study (HRS) family of longitudinal studies, a sister study to the English Longitudinal Study of Aging (ELSA) and the Northern Ireland Cohort for the Longitudinal Study of Ageing (NICOLA).

TILDA captures detailed social, economic, financial and health information about its participants, including the administration of a comprehensive health assessment, accelerometry, MRI scans, and biomarker collection (blood; hair; stool; saliva). To date, over 10,000 participants have taken part in TILDA with >100 billion data points generated.

TILDA uses their SeRP UK Trusted Research Environment to enable remotely accessible, secure access to their sensitive data for researchers. The platform has enhanced the ability of the team to make this valuable data resource accessible on a wider basis, supporting cross-border and multidisciplinary collaboration, and facilitating research that informs health policy, ageing research, and public health initiatives. Researchers can securely conduct analyses while maintaining full compliance with ethical and data governance requirements. More information on TILDA can be found on their website http://www.tilda.ie , and details and applications forms for accessing TILDA through SeRP UK are available here https://tilda.tcd.ie/data/accessing-data/ . To reach out to the team directly, they can be emailed on tilda.hotdesk@tcd.ie


We are a cross disciplinary clinical research group performing clinical trials and translational research. SeRP host our databases for our CTIMP trials and platform trials.

https://www.qmul.ac.uk/ccpmg/

The PROTECT platform is a national, multi-centre platform trial designed to improve outcomes for people undergoing surgery. Led by Queen Mary University of London, PROTECT brings together NHS hospitals, researchers, and patients to accelerate the development and evaluation of treatments that reduce postoperative complications and improve recovery. Surgery is one of the most common healthcare interventions, with over five million procedures performed each year in the UK. However, approximately one in five patients experiences postoperative complications such as infection, respiratory failure, or cardiovascular events. These complications can significantly reduce both quality and length of life, and represent a major challenge for patients and health systems alike. PROTECT addresses this challenge by using a platform trial design. Unlike traditional clinical trials that test a single intervention over several years, PROTECT enables multiple treatments and research questions to be evaluated simultaneously within a single, continuously evolving infrastructure. New interventions can be added over time without the need to establish entirely new trials, making the process faster, more efficient, and more responsive to emerging clinical priorities. In addition to interventional studies, PROTECT will generate a large, high-quality dataset capturing perioperative care and outcomes across diverse populations. This includes information on complications, recovery, and longer-term outcomes, enabling researchers to conduct epidemiological analyses and better understand variation in surgical care and outcomes across the UK. PROTECT also aims to improve inclusivity in clinical research. By embedding research within routine care pathways and using streamlined consent and follow-up processes, the platform seeks to reduce barriers to participation and ensure that study populations better reflect the diversity of patients undergoing surgery.

How PROTECT is supported by UKSeRP

The PROTECT platform is supported by the UK Secure eResearch Platform (UKSeRP), which hosts the PROTECT platform trial database and provides the infrastructure for secure data collection across participating sites.

UKSeRP supports the REDCap system used within PROTECT, enabling investigators at participating hospitals to collect and enter study data directly into a secure, centralised database. This ensures consistent data capture across sites while maintaining high standards of data security and governance. PROTECT trial data are further enhanced through linkage to national healthcare records, including Hospital Episode Statistics. These linked datasets are managed and stored within a Trusted Research Environment at the Secure Anonymised Information Linkage (SAIL) Databank. This integrated approach enables comprehensive, longitudinal analysis of perioperative care and outcomes, combining detailed trial data with routinely collected healthcare information. Together, UKSeRP and SAIL provide a secure, scalable infrastructure that supports high-quality, collaborative research while ensuring patient confidentiality and regulatory compliance.

Find out more

PROTECT platform – https://www.qmul.ac.uk/protect/


Children of the 90s, also known as the Avon Longitudinal Study of Parents and Children (ALSPAC), is a long-term health-research project based at the University of Bristol. The study enrolled more than 14,000 pregnant women in 1991 and 1992 and has been following the health and development of the parents, their children and even grand-children in detail ever since.

We use UKSeRP to securely store our sensitive data; including primary care, secondary care, mental health, education, crime and other datasets.

Find out more at www.childrenofthe90s.ac.uk.

We find UKSeRP is a great platform to allow researchers from all around the world to log in and enjoy our extensive resources. UKSeRP allows us to collaborate widely with others and still have control over access. It allows us to share data and maintain confidentiality, security and data integrity and removes the risks inherent in sending out multiple copies.

The Welsh Government is the devolved government of Wales. In carrying out its statutory functions, it undertakes a wide range of data collections, with outputs published through the statistics and research pages of the Welsh Government website. These activities result in the Welsh Government holding detailed datasets, for example relating to education, social care, and the delivery of policies, as well as survey data from studies such as the National Survey for Wales. Together, these datasets can provide valuable evidence for research and analysis.

To support research in the public good, the Welsh Government makes selected microdata available to authorised researchers, in line with its published access arrangements. The Secure e-Research Platform (SeRP) is used to provide a secure virtual environment in which researchers can access Welsh Government datasets. SeRP enables the Welsh Government to control user access, ensure data remain within the secure environment, and apply disclosure control checks to research outputs before release. The Welsh Government also deposits data in the SAIL Databank, which uses SeRP technology, to support secure data linkage with other datasets. This allows authorised researchers to access linked data within the SAIL secure environment for approved research purposes.


Safeguarding Linc is a nationally significant and innovative safeguarding programme that brings together safeguarding‑relevant data from local authorities – Carmarthenshire County Council and Pembrokeshire County Council, health and police to support more effective, multi‑agency safeguarding practice.

The platform is designed to address a recognised challenge across partners: the lack of integrated systems to support information sharing and enable early identification of risk.

Through Safeguarding Linc, agreed data from partner organisations is brought together into a single, secure view, enabling authorised professionals to access a more complete and timely picture of a child or young person’s circumstances to support statutory safeguarding activity.

How Safeguarding Linc Uses SeRP

Safeguarding Linc is delivered through Swansea University’s Secure e‑Research Platform (SeRP), which provides the secure environment for data linkage and access.

SeRP is used to:

  • Securely match and link safeguarding‑relevant data from multiple partner systems using agreed data markers
  • Bring together records across datasets into a single linked view through a structured data linkage process
  • Provide role‑based, auditable access to consolidated information for authorised safeguarding professionals

What This Enables

By combining Safeguarding Linc with SeRP, partners are able to:

  • Bring together information that is currently held separately across organisations
  • Improve visibility and timeliness of safeguarding activity
  • Support more informed, multi‑agency decision‑making
  • Identify patterns and risks earlier to enable more proactive intervention
  • Reduce reliance on manual information requests and delays in accessing key safeguarding data

Health and Social Care is the publicly funded healthcare system in Northern Ireland, it was created separately to the National Health Service but is part of the overall national health service in the United Kingdom and is free at the point of care. Unlike other regions of the UK Northern Ireland has an integrated health and social care service and HSC is responsible for healthcare services as well as social care services.

The HSC Honest Broker Service was established in 2014 and provides a secure computing environment (commonly referred to as Trusted Research Environment or Secure Data Environment) for access to anonymised HSC data for research. It also provides access to data for internal HSC and DoH users.

A range of data is available via the Honest Broker Service from routinely collected administrative sources, covering primary care, secondary care and social care.

The HSC Business Services Organisation are responsible for the service which reports to the Department of Health and the HSC Data Access Committee which is the decision-making body for approval of applications.

The dedicated team in the Honest Broker Service provides end to end support to applicants, including:

· Provision of metadata.

· Advice on data availability.

· Advice and guidance on project proposals and support to applicants throughout the application process.

· Support to the HSC Data Access Committee who oversee the service and are responsible for scrutiny and approval of applications.

· Advice on training to become an accredited researcher.

· Extraction and de-identification of datasets based on individual project requirements, including removal of individual identifiers to make it safe for the researchers to work with.

· Provisioning of a Secure Data Environment through which data is accessed.

· Screening of all information leaving the Secure Data Environment using agreed statistical disclosure control techniques to protect confidentiality.

How HBS is supported by SeRP

Since 2021, the HBS has offered researcher access to data through the Secure e-Research Platform (SeRP), a secure analytical environment which is fully aligned with the Five Safes framework and HSCNI governance requirements.

SeRP offers HBS users:

· Remote secure access: Approved researchers can analyse data remotely without identifiable data leaving the HBS-controlled environment.

· Project-specific workspaces: Access is restricted on a per-project basis, aligned with approvals from the HSC Data Access Committee.

· Built-in analytical tools: SeRP provides a controlled suite of statistical and analytical software suitable for population data research.

· Strong governance and auditing: All activity is monitored, and all outputs are checked by HBS staff using statistical disclosure control before release. Find out more: https://bso.hscni.net/directorates/digital/honest-broker-service/

Testimonials

"SeRP has been a key component in making the MS Register ready for collaborating with researchers from all over the world. Knowing that the data that we are entrusted with from the NHS and directly from our participants can be securely, safely and anonymously linked and made available has fundamentally transformed what is possible for MS Research in the UK. Some of the biggest data sharing initiatives in MS have been made possible by this platform and we are excited for future."

Dr Rod Middleton Principal Investigator & System Architect, UK MS Register

"The establishment of Dementia Platform Australia (DPAU), led by The Centre for Healthy Brain Ageing at UNSW Sydney, has benefited from the existing SeRP instance at Monash University, Australia. Utilising an established SeRP instance has facilitated a relatively straightforward implementation of DPAU. SeRP is a trusted and proven technology and DPAU is confident that SeRP is the optimal solution for our data sharing platform."

Vibeke S. Catts, PhD Research Manager, Centre for Healthy Brain Ageing (CHeBA)

"We have partnered with (SeRP) because their experience in health data security is the best in the world. Monash University is committed to guaranteeing data security."

Professor Ian Smith Vice-Provost (Research and Research Infrastructure), Monash University, Australia

“SeRP data security was perfect, very important for Genes & Health — a data breach is our number one risk and would lose the confidence of our volunteers and researchers.”

Professor David van Heel Professor of Genetics at Queen Mary University of London and Chief Investigator at East London Genes & Health

“SeRP offered an additional added value to the CRIS Programme over and above our current hosting provider... specifically their SeRP Platform-as-a-Service.”

Mike Denis Chief Executive Officer, Akrivia Health