FAQ

Want to know more about SeRP? Explore some of our frequently asked questions below…

How can I get a SeRP?

Simply get in touch to discuss your specific data requirements here - www.serp.ac.uk/get-in-touch/ .

 

SeRP has a wide variety of customisable options available to suit your needs including a variety of multi-modal add-ons for different data types (e.g. genetics, imaging etc.). It is possible to provide your own favoured analytical software within SeRP, saving you time and money on re-training. It is an expandable, flexible and reconfigurable solution that grows with your needs as they develop over time.

 

You remain in full control of your own data. You can enjoy the convenience of ownership whilst only paying for what you actually need - keeping your costs as low as possible.

How safe is the data?

SeRP is ISO27001 certified and UK Statistics Authority accredited under the Digital Economy Act 2017. SeRP is a recognised platform for HSCIC (Health and Social Care Information Centre) data sharing framework agreements.

 

These accreditations mean regular audits and inspections should provide you with reassurance in its enhanced security. Additionally, full audit trails are available upon request at any time. SeRP protects your organisation from reputational risk of potential data compromises by storing data in an accredited and highly regulated environment.

I live outside of the UK, can I still get a SeRP?

SeRP is the perfect solution for your organisation, wherever you are in the world.

 

If you have accumulated a large amount of data and intend to share that data for the purposes of research and long-term benefit to society, SeRP can enable your organisation to do this in the most secure and safest way possible to reduce any associated risks.

 

At SeRP, we can adapt our solution to meet your country’s national and regional data sharing environment, even where there exists different approaches to data linkage within in your domestic landscape.

“We have partnered with (SeRP) because their experience in health data security is the best in the world. Monash University is committed to guaranteeing data security.”

Professor Ian Smith, Vice-Provost (Research and Research Infrastructure), Monash University, Australia

“SeRP offered an additional added value to the CRIS Programme over and above our current hosting provider… specifically their SeRP Platform-as-a-Service”

Mike Denis, Chief Executive Officer, Akrivia Health

"The establishment of Dementia Platform Australia (DPAU), led by The Centre for Healthy Brain Ageing at UNSW Sydney, has benefited from the existing SeRP instance at Monash University, Australia. Utilising an established SeRP instance has facilitated a relatively straight forward implementation of DPAU. SeRP is a trusted and proven technology and DPAU is confident that SeRP is the optimal solution for our data sharing platform."

Vibeke S. Catts, PhD, Research Manager, Centre for Healthy Brain Ageing (CHeBA)

"SeRP data security was perfect, very important for Genes & Health - a data breach is our number one risk and would lose the confidence of our volunteers and researchers"

Professor David van Heel, Professor of Genetics at Queen Mary University of London and Chief Investigator at East London Genes & Health