We are hiring!

Join us.

Why join us? There are tech careers and then there are tech careers at SeRP. SeRP is unlike other technical and IT solutions providers because what we do at SeRP genuinely makes the world a better place.

We enable cutting-edge research that improves people’s health and wellbeing. That’s the very reason for our existence. Our tenants and platform users work towards answering society’s biggest questions and challenges, such as; improving the lives of people with chronic health conditions such as dementia and multiple sclerosis, they are monitoring people’s lives over time to examine wellbeing factors, and they are negotiating complex international data landscapes to unlock the true power of routinely collected data held in governments and centralised bodies.

Our staff of data experts and technologists are the people who make it all happen. They are the ones who maintain our systems and operations. They are the ones who ensure our tenants have the platforms and tools required for life-changing research. They are the driving force behind our innovations.

Our current vacancies are listed below and we welcome speculative applications by way of CV.

Current Vacancies.

SeRP welcomes speculative applications to work with us. If you have an IT or Informatics background we’d love to hear from you.

Please use our contact form to send your CV for consideration.

The SeRP (Secure eResearch Platform) is a technology set developed by the Population Data Science Group within the Swansea University Medical School. Swansea University collaborate with organisations across the UK and globally, to share knowledge and experience around the platform. SeRP facilitates the storing and secure sharing of research datasets for the purpose of assisting in research activity.

The Population Data Science Group develop solutions to support research activity and improve the accessibility to research datasets. This is achieved through exploration of the latest opportunities offered by open source and vendor based products, with a development team focused on delivering solutions to meet the needs of the research community in the UK and globally.

Working to the Chief Technical Offer and through liaison with the technical team, the post holder will take a lead role in the development and implementation of new hardware and network solutions to ensure the continued operation of SeRP. SeRP relies heavily on automation and the candidate should possess knowledge of using automation to deliver excellent IT services.

In addition, the post holder will help to facilitate professional standards within the building to ensure an effective and professional working environment for all users.

Main Purpose of Post
  • Support infrastructure facilities, and associated storage infrastructure to specifications and standards necessary to enable internationally competitive research.
  • Lead on the implementation of the security strategy of the server and desktop infrastructure. To ensure compliance with ISO27001.
  • Manage the Archive and Disaster Recovery approach for the department
  • Managing Linux systems in an enterprise environment using automation tools such as Ansible.
  • Lead on the development of a capacity management. Through the development of long-term strategic goals for systems and software in conjunction with end-users and department managers
  • Management of the system configuration and the development/ maintenance of documentation about current environment setup, standard operating procedures, and best practices in accordance with ISO27001.
  • Deliver specialist user support as required by prioritising requests and responding in line with established service level agreements
  • Lead on the management of the network infrastructure for SeRP and to develop it in line with ISO27001 standards.
  • Work with and provide expert support to cyber security colleagues on for ALL cyber security related issues
  • Stay up to date on information technology trends and security standards.
  • Act as a trusted advisor to identify enhancements or new capabilities and technologies for the research community.
  • Ensure high levels of professional behaviour in the building and work with the Chief Technical Officer to provide assurance to Directors to ensure SeRP stays at the forefront of Data Research.
  • Working closely with the Audit and Compliance Manager to evidence and audit technical compliance.