SeRP is a data processor that acts under the explicit instructions of an appropriate data controller. In accordance with article 28 of the General Data Protection Regulation 2016, SeRP is engaged through appropriate formal processing agreement that provides for the highest standards of industry security.
SeRP.ac.uk does not actively track you as an individual.
By submitting an enquiry via our contact form or subscribing to our newsletter, you are consenting to your data being held by SeRP and Swansea University. This includes your name, email address and any other information volunteered to us via the website contact form.
Your data will be used for the purposes of dealing with your enquiry and sending you relevant information about SeRP. SeRP will not pass your details on to any third party. If you wish to remove yourself from the SeRP marketing database, then please contact our helpdesk, or if you no longer wish to receive the newsletter, click the 'unsubscribe' link contained in the newsletter.
More details about cookies used by Google Analytics are published on the Google website. Cookies and Google Analytics
Google also publishes a browser add-on that will stop cookie information for Google Analytics being stored. Google Analytics opt-out browser add-on
NONE OF THE INFORMATION WE GATHER VIA COOKIES IDENTIFIES YOU AS AN INDIVIDUAL – IT IS ALL ENTIRELY ANONYMOUS.
The General Data Protection Regulation (GDPR) strengthens and adds to individuals’ rights that exist under the Data Protection Act and SeRP is committed to supporting these rights.
You have a right to access your personal information, to object to the processing of your personal information, to rectify, to erase, to restrict and to port your personal information. Please visit the University Data Protection webpages for further information in relation to your rights.
Any requests or objections should be made in writing to the University Data Protection Officer - University Compliance Officer (FOI/DP), Vice-Chancellor’s Office, Swansea University, Singleton Park, Swansea, SA2 8PP, email@example.com .
How you can you withdraw consent for us to hold your data
You can change your mind at any time about how we contact you, how we process your information, or ask us to stop contacting you altogether by contacting our helpdesk.
We will be proactive in keeping our records up to date and will aim to action all changes to communication preferences within ten working days.
How to make a complaint
If you are unhappy with the way in which your personal data has been processed, you may in the first instance contact the University Data Protection Officer using the contact details above.
If you remain dissatisfied, then you have the right to apply directly to the Information Commissioner for a decision. The Information Commissioner can be contacted at - Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. www.ico.org.uk .