Professional & Managed Services
Expertise beyond
the platform
A successful Trusted Research Environment requires more than technology. SeRP combines a proven platform with experienced specialists who work alongside your organisation to design, deploy, operate, and continually improve your research environment.
Whether you need implementation support, specialist consultancy, or a fully managed TRE, we provide the expertise to help you succeed.
Need help building it?
Professional Services
From planning to production
Our Professional Services team helps organisations establish Trusted Research Environments quickly and confidently.
Services include:
- Solution design and implementation
- Platform configuration
- Technical consultancy
- Custom feature development
- Systems integration
- Data migration
- Training and onboarding
- Specialist advice throughout deployment
Access expertise from:
- Data Scientists
- Software Engineers
- Infrastructure Specialists
- Operations Experts
- Research Platform Specialists
Need help running it?
Managed Services
We become an extension of your team
For organisations that want to focus on research rather than operations, SeRP can provide a fully managed Trusted Research Environment.
We take responsibility for the day-to-day operation of your platform while working closely with your organisation to continually improve the service.
Managed services can include:
- Infrastructure management
- Hardware provisioning
- Operating system management
- Platform maintenance
- Security updates
- Compliance support
- Accreditation support
- Helpdesk services
- Monitoring and optimisation
Need more than a platform?
Specialist Expertise
Our specialists can support:
- Governance
- Data Linkage
- Data Management
- Research Operations
- Information Governance
- Secure Research Infrastructure
Your extended TRE team
When you work with SeRP, you gain access to specialists across technology, governance, data management, and research operations—providing the expertise needed to establish and operate a successful Trusted Research Environment.
Need more than a platform?
Training & Knowledge Transfer
Empower your own teams through expert-led onboarding, workshops, and advanced training delivered by SeRP specialists and our trusted training partners.
Built Around Your Organisation
Whether you need implementation support, strategic advice, or a fully managed service, SeRP adapts to your organisation’s operating model.
You decide how much you want to manage—we’ll provide the expertise where you need it most.